000109626 001__ 109626
000109626 005__ 20240319080947.0
000109626 0247_ $$2doi$$a10.3389/fpubh.2022.777412
000109626 0248_ $$2sideral$$a125902
000109626 037__ $$aART-2022-125902
000109626 041__ $$aeng
000109626 100__ $$aPina, David
000109626 245__ $$aAssessment of non-physical user violence and burnout in primary health Care professionals. The modulating role of job satisfaction
000109626 260__ $$c2022
000109626 5060_ $$aAccess copy available to the general public$$fUnrestricted
000109626 5203_ $$aIntroduction: Growing concern about workplace violence shows the need for an evaluation in specific contexts in order to identify the particularities of each professional group. The health sector consists of a group of professionals with high exposure to violence, specially from users. There are differences depending on the professional category or unit in which the professional works. In this regard, Primary Health Care (PHC) is characterized by a personalized and continuous patient treatment over time, which is not exempt from cases of violence. Among the commonly studied consequences of these situations are decreases in job satisfaction and burnout. Objective: The main objective of this study is to analyze the modulating role of job satisfaction in the relationship between non-physical user violence and the onset of burnout. Methods: Cross-sectional comparative descriptive design. The sample consisted of 574 professionals from 39 PHC centers of the Murcian Health Service. Data were collected using two-stage cluster sampling. For data analysis, descriptive analysis, correlations and stepwise hierarchical regression were used to analyze the interaction between the variables. Results: Regression analysis draws a model where non-physical violence and low intrinsic and extrinsic job satisfaction act as modulators of non-physical violence, cynicism and emotional exhaustion. Conclusions: This study provides evidence of the psychological consequences of the perception of user violence in the PHC staff. Furthermore, it is evident that the emergence of burnout syndrome in these professionals is related to exposure to verbal or non-physical violence together with low job satisfaction. In this sense, a circular and bidirectional relationship between the variables studied is proposed as a possible explanatory model.
000109626 540__ $$9info:eu-repo/semantics/openAccess$$aby$$uhttp://creativecommons.org/licenses/by/3.0/es/
000109626 590__ $$a5.2$$b2022
000109626 592__ $$a1.125$$b2022
000109626 591__ $$aPUBLIC, ENVIRONMENTAL & OCCUPATIONAL HEALTH$$b25 / 180 = 0.139$$c2022$$dQ1$$eT1
000109626 593__ $$aPublic Health, Environmental and Occupational Health$$c2022$$dQ1
000109626 591__ $$aPUBLIC, ENVIRONMENTAL & OCCUPATIONAL HEALTH$$b43 / 207 = 0.208$$c2022$$dQ1$$eT1
000109626 594__ $$a3.8$$b2022
000109626 655_4 $$ainfo:eu-repo/semantics/article$$vinfo:eu-repo/semantics/publishedVersion
000109626 700__ $$aLlor-Zaragoza, Paloma
000109626 700__ $$aLópez-López, Reyes
000109626 700__ $$aRuiz-Hernández, Jose Antonio
000109626 700__ $$aPuente-López, Esteban
000109626 700__ $$aGalián-Muñoz, Inmaculada
000109626 700__ $$0(orcid)0000-0001-6469-9189$$aMartínez-Jarreta, Begoña$$uUniversidad de Zaragoza
000109626 7102_ $$11012$$2613$$aUniversidad de Zaragoza$$bDpto. Farmac.Fisiol.y Med.L.F.$$cÁrea Medicina Legal y Forense
000109626 773__ $$g10 (2022), 777412 [8 pp.]$$pFront. public health.$$tFrontiers in public health$$x2296-2565
000109626 8564_ $$s386403$$uhttps://zaguan.unizar.es/record/109626/files/texto_completo.pdf$$yVersión publicada
000109626 8564_ $$s2331191$$uhttps://zaguan.unizar.es/record/109626/files/texto_completo.jpg?subformat=icon$$xicon$$yVersión publicada
000109626 909CO $$ooai:zaguan.unizar.es:109626$$particulos$$pdriver
000109626 951__ $$a2024-03-18-12:42:09
000109626 980__ $$aARTICLE