000112077 001__ 112077
000112077 005__ 20240319081001.0
000112077 0247_ $$2doi$$a10.1186/s12913-022-07516-2
000112077 0248_ $$2sideral$$a127926
000112077 037__ $$aART-2022-127926
000112077 041__ $$aeng
000112077 100__ $$aCoronado-Vázquez, V.
000112077 245__ $$aEvaluation of primary care responsiveness by people with mental illness in Spain
000112077 260__ $$c2022
000112077 5060_ $$aAccess copy available to the general public$$fUnrestricted
000112077 5203_ $$aBackground The health system responsiveness is a concept developed by the World Health Organization that measures patients'' expectations for the non-medical care they receive. The aim of this study is to assess primary care responsiveness as seen by people with mental illness and to analyse the factors associated with poor responsiveness. Methods Cross-sectional descriptive study on 426 people with mental illness who had attended primary care consultations at least once in the previous 12 months. The responsiveness of the health system was determined through the short questionnaire "Multi-country Survey Study on Health and Health Systems Responsiveness". Differences in responsiveness by sociodemographic characteristics were compared through the Chi-squared test. Logistic regression identified the factors associated with poor responsiveness. Results Overall responsiveness was measured as good by 77.4% of patients, being this probability higher in the domains: dignity, confidentiality, and communication. The most valued domains by people with mental illness were prompt attention (42.4%), dignity (30.1%), and communication (17%). Only prompt attention scored high importance and poor responsiveness. In patients with an income lower than 900 euros per month and low level of studies, the probability of poor confidentiality responsiveness was multiplied by 3 and 2.7 respectively. Conclusions People with mental illness perceive good responsiveness from primary care in terms of dignity, confidentiality, and communication. Prompt attention, as the domain of greatest importance and worst valuation, should be prioritised through the implementation of organisational measures in health centres to reduce waiting times, especially in urban areas.
000112077 536__ $$9info:eu-repo/grantAgreement/ES/DGA/B21-20R-GAIAP$$9info:eu-repo/grantAgreement/ES/MCIU-ISCIII/PI17-02274
000112077 540__ $$9info:eu-repo/semantics/openAccess$$aby$$uhttp://creativecommons.org/licenses/by/3.0/es/
000112077 590__ $$a2.8$$b2022
000112077 592__ $$a0.964$$b2022
000112077 591__ $$aHEALTH CARE SCIENCES & SERVICES$$b57 / 106 = 0.538$$c2022$$dQ3$$eT2
000112077 593__ $$aHealth Policy$$c2022$$dQ1
000112077 594__ $$a4.0$$b2022
000112077 655_4 $$ainfo:eu-repo/semantics/article$$vinfo:eu-repo/semantics/publishedVersion
000112077 700__ $$aGil-de-Gomez, M. J.
000112077 700__ $$aRodriguez-Eguizabal, E.
000112077 700__ $$0(orcid)0000-0001-6565-9699$$aOliván Blázquez, B.$$uUniversidad de Zaragoza
000112077 700__ $$aGómez-Salgado, J.
000112077 700__ $$0(orcid)0000-0002-5494-6550$$aMagallón Botaya, R.$$uUniversidad de Zaragoza
000112077 700__ $$0(orcid)0000-0001-8756-114X$$aSanchez Calavera, M. A.$$uUniversidad de Zaragoza
000112077 7102_ $$14009$$2740$$aUniversidad de Zaragoza$$bDpto. Psicología y Sociología$$cÁrea Psicología Social
000112077 7102_ $$11007$$2610$$aUniversidad de Zaragoza$$bDpto. Medicina, Psiqu. y Derm.$$cArea Medicina
000112077 773__ $$g22 (2022), 133 [9 pp.]$$pBMC HEALTH SERV RES$$tBMC HEALTH SERVICES RESEARCH$$x1472-6963
000112077 8564_ $$s990229$$uhttps://zaguan.unizar.es/record/112077/files/texto_completo.pdf$$yVersión publicada
000112077 8564_ $$s2465457$$uhttps://zaguan.unizar.es/record/112077/files/texto_completo.jpg?subformat=icon$$xicon$$yVersión publicada
000112077 909CO $$ooai:zaguan.unizar.es:112077$$particulos$$pdriver
000112077 951__ $$a2024-03-18-14:12:26
000112077 980__ $$aARTICLE