112169 20230914083412.0 doi 10.3390/ijerph19084483 sideral 128273 ART-2022-128273 eng Romea, Ana C. Mental Health and Access to Information in Times of COVID-19: The Role of Social Work 2022 Access copy available to the general public Unrestricted The confinements and limited social interactions that have derived from COVID-19 have aggravated the situation of people with previous pathologies. As a result, access to health and its rehabilitation or support resources has been limited and redirected toward online care. People with mental health problems have considerably suffered during the pandemic because, for many of them, accessing different information resources through telematic means proved to be a great difficulty in their everyday lives. This exploratory research work aims to establish which elements have successfully facilitated access to online information for people with mental health problems. This is especially urgent in times of COVID-19 when misinformation has significantly harmed this group. To do so, we followed the communicative methodology and held interviews with two professionals and nine users who participated in the case study. The main results show that, in developing digital communicative competencies in accessing information with this group, individualization of care to overcome barriers, the link with social workers as references of truthful information, and the importance of emotional work and interactions are critical elements. info:eu-repo/semantics/openAccess by http://creativecommons.org/licenses/by/3.0/es/ 0.828 2022 Health, Toxicology and Mutagenesis 2022 Q2 Public Health, Environmental and Occupational Health 2022 Q2 Pollution 2022 Q2 5.4 2022 info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion Valero, Diana Universidad de Zaragoza (orcid)0000-0002-3252-076X Elboj, Carmen Universidad de Zaragoza (orcid)0000-0003-0937-4861 Melgar, Patricia 4009 775 Universidad de Zaragoza Dpto. Psicología y Sociología Área Sociología 4009 813 Universidad de Zaragoza Dpto. Psicología y Sociología Área Trabajo Social y Serv.Soc 19, 8 (2022), 4483 [12 pp.] Int. j. environ. res. public health International journal of environmental research and public health 1661-7827 348082 http://zaguan.unizar.es/record/112169/files/texto_completo.pdf Versión publicada 2778210 http://zaguan.unizar.es/record/112169/files/texto_completo.jpg?subformat=icon icon Versión publicada oai:zaguan.unizar.es:112169 articulos driver 2023-09-13-11:53:10 ARTICLE