Universidad de Zaragoza Repository

@article{NgCorrales:112487,
      author        = "Ng Corrales, Lisbeth del Carmen and Lambán, María Pilar
                       and Morella, Paula and Royo, Jesús and Sánchez Catalán,
                       Juan Carlos and Hernández Korner, Mario Enrique",
      title         = "{Developing and implementing a lean performance indicator:
                       overall process effectiveness to measure the effectiveness
                       in an operation process}",
      year          = "2022",
}