112766 20240122154815.0 doi 10.3390/ijerph19052901 sideral 128186 ART-2022-128186 eng Monreal-Bartolomé, A. (orcid)0000-0003-2088-2007 Analysis of the Calls Received during the COVID-19 Lockdown by the Mental Health Crisis Helpline Operated by the Professional College of Psychology of Aragon 2022 Access copy available to the general public Unrestricted COVID-19 has had a direct impact on the physical and mental health of millions of people worldwide. Therefore, a Mental Health Crisis Helpline (MHCH) was set up and offered free of charge by the Professional College of Psychology of Aragon (COPPA) during the lockdown period. This research aims to study the reasons for the calls, to describe the population segments that used it, and to analyse the possible relationships between the variables studied. A total of 1411 calls were answered and 598 were registered. The main reasons for the calls were: anxiety symptoms, concern for a relative, previous mental health problems, conflicts, and depressive symptoms. Significantly more men called for anxiety symptoms (60.8% vs. 49.5%) versus more women calling regarding a chronic physical illness (3.5% vs. 0.7%), concern about a relative (22.7% vs. 12.4%), care guidelines (6% vs. 1.3%), and bereavement (6.2% vs. 2%). Calls regarding conflict increased slightly as the lockdown period progressed (p < 0.001; r = 0.15), in contrast with calls regarding previous psychological conditions and anxiety symptoms (p = 0.035; r = -0.09; p = 0.005; r = -0.12). These results highlight the intensive use of the MHCH, confirming the need for the implementation of specific psychological care resources in times of crisis. © 2022 by the authors. Licensee MDPI, Basel, Switzerland. info:eu-repo/grantAgreement/EUR/ISCII-ERDF/A way to make Europe info:eu-repo/semantics/openAccess by http://creativecommons.org/licenses/by/3.0/es/ 0.828 2022 Health, Toxicology and Mutagenesis 2022 Q2 Public Health, Environmental and Occupational Health 2022 Q2 Pollution 2022 Q2 5.4 2022 info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion López-Del-hoyo, Y. Universidad de Zaragoza (orcid)0000-0002-1690-4130 Cabrera-Gil, I. Aguilar-Latorre, A. (orcid)0000-0003-2683-7346 Puebla-Guedea, M. Universidad de Zaragoza (orcid)0000-0002-8862-7240 Boira, S. Universidad de Zaragoza (orcid)0000-0001-5073-4465 Lanero, J. 4009 730 Universidad de Zaragoza Dpto. Psicología y Sociología Área Psicología Básica 4009 735 Universidad de Zaragoza Dpto. Psicología y Sociología Área Psicolog.Evolut.Educac 4009 813 Universidad de Zaragoza Dpto. Psicología y Sociología Área Trabajo Social y Serv.Soc 19, 5 (2022), 2901 [12 pp.] Int. j. environ. res. public health International journal of environmental research and public health 1661-7827 743569 http://zaguan.unizar.es/record/112766/files/texto_completo.pdf Versión publicada 2748227 http://zaguan.unizar.es/record/112766/files/texto_completo.jpg?subformat=icon icon Versión publicada oai:zaguan.unizar.es:112766 articulos driver 2024-01-22-15:39:25 ARTICLE