128198 20241125101145.0 doi 10.1016/j.heliyon.2023.e19866 sideral 135356 ART-2023-135356 eng Biedermann, Anna Maria Universidad de Zaragoza (orcid)0000-0001-8313-1628 Sustainable services planning. Methods supporting the design of cultural exhibitions 2023 Access copy available to the general public Unrestricted The sustainable design of product systems has been addressed in numerous research works. However, studies regarding the sustainability of services are fewer and they are focused mostly on the study of environmental aspects during the service provision stage. Regarding cultural services, the application of sustainability principles in their design process is increasingly required due to reasons such as environmental awareness, social responsibility, visitors' preferences and innovation strategies. Although up to date a limited number of initiatives have been promoted. The objectives of this work are the description of a specific sustainable design method based on the development of systematic tasks and supported on three complementary approaches, and the application of this method to the design of two different types of cultural exhibitions. The design of an itinerary exhibition, which is developed in a sheltered indoor space, and an exhibition, which is developed in the streets of a big city, are, respectively, carried out. The sustainability performance of different design alternatives are valued in each case by analyzing the incidence of those systems, activities, and stakeholders involved along the entire service development and using not only environmental but also socio-economic indicators. Thus, this research work aims at providing the appropriate methodological support to designers of cultural services and managers of cultural institutions, to carry out more sustainable projects. info:eu-repo/grantAgreement/ES/DGA/LMP84-21 info:eu-repo/semantics/openAccess by-nc-nd http://creativecommons.org/licenses/by-nc-nd/3.0/es/ 3.4 2023 MULTIDISCIPLINARY SCIENCES 28 / 134 = 0.209 2023 Q1 T1 0.617 2023 Multidisciplinary 2023 Q1 4.5 2023 info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion Muñoz López, Natalia Universidad de Zaragoza (orcid)0000-0001-9643-6076 Ramos Lapesa, Irene Universidad de Zaragoza Galán Pérez, Francisco Javier Universidad de Zaragoza (orcid)0000-0002-5396-2225 Santolaya Sáenz, José Luis Universidad de Zaragoza (orcid)0000-0001-7041-483X 5002 305 Universidad de Zaragoza Dpto. Ingeniería Diseño Fabri. Área Expresión Gráfica en Ing. 5014 185 Universidad de Zaragoza Unidad Predepartam. Bellas Ar. Área Dibujo 9, 9 (2023), e19866 [17 pp.] Heliyon Heliyon 2405-8440 5343711 http://zaguan.unizar.es/record/128198/files/texto_completo.pdf Versión publicada 1846390 http://zaguan.unizar.es/record/128198/files/texto_completo.jpg?subformat=icon icon Versión publicada oai:zaguan.unizar.es:128198 articulos driver 2024-11-22-12:04:17 ARTICLE