| Accueil > articulos > Automated social presence in AI: Avoiding consumer psychological tensions to improve service value > BibTeX |
@article{Flavián:132816,
author = "Flavián, Carlos and Belk, Russell W. and Belanche, Daniel
and Casaló, Luis V.",
title = "{Automated social presence in AI: Avoiding consumer
psychological tensions to improve service value}",
year = "2024",
}