000135319 001__ 135319
000135319 005__ 20240522124406.0
000135319 0247_ $$2doi$$a10.1016/j.jbusres.2024.114685
000135319 0248_ $$2sideral$$a138575
000135319 037__ $$aART-2024-138575
000135319 041__ $$aeng
000135319 100__ $$0(orcid)0000-0001-6325-6773$$aBitrián, Paula$$uUniversidad de Zaragoza
000135319 245__ $$aGamification in workforce training: Improving employees’ self-efficacy and information security and data protection behaviours
000135319 260__ $$c2024
000135319 5060_ $$aAccess copy available to the general public$$fUnrestricted
000135319 5203_ $$aThis research aims to address two questions: (1) how can gamification strategies increase success of e-training systems and enhance employees’ information security and data protection self-efficacy? and (2) do gamified e-training systems improve employees’ information security and data protection behaviours? Drawing on the information systems success literature, this research offers new insights into gamified information security and data protection e-trainings through two studies. Study 1 analyses the perceptions of 1,178 employees of an international company using structural equation modelling. The results show that gamification significantly influences information quality, system quality and enjoyment which, in turn, increase perceived usefulness and satisfaction. Perceived usefulness also enhances satisfaction, and both variables improve security self-efficacy. Study 2 investigates the employees’ behaviours by analysing their responses to phishing. The results confirm that gamified e-training improves employees’ security behaviours, as it reduces the percentage of employees who click on a phishing attack and promotes positive reactions.
000135319 536__ $$9info:eu-repo/grantAgreement/ES/DGA/S54-23R$$9info:eu-repo/grantAgreement/ES/MCIU/FPU19-01471$$9info:eu-repo/grantAgreement/ES/MINECO-FEDER/ECO2017-82103-P$$9info:eu-repo/grantAgreement/ES/UZ-IBERCAJA-CAI/CH25-20
000135319 540__ $$9info:eu-repo/semantics/openAccess$$aby$$uhttp://creativecommons.org/licenses/by/3.0/es/
000135319 655_4 $$ainfo:eu-repo/semantics/article$$vinfo:eu-repo/semantics/publishedVersion
000135319 700__ $$0(orcid)0000-0001-6631-8909$$aBuil, Isabel$$uUniversidad de Zaragoza
000135319 700__ $$0(orcid)0000-0001-5268-1723$$aCatalán, Sara$$uUniversidad de Zaragoza
000135319 700__ $$aMerli, Dominik
000135319 7102_ $$14011$$2095$$aUniversidad de Zaragoza$$bDpto. Direc.Mark.Inves.Mercad.$$cÁrea Comerci.Investig.Mercados
000135319 773__ $$g179 (2024), 114685 [19 pp.]$$pJ. bus. res.$$tJournal of Business Research$$x0148-2963
000135319 8564_ $$s696734$$uhttps://zaguan.unizar.es/record/135319/files/texto_completo.pdf$$yVersión publicada
000135319 8564_ $$s2632424$$uhttps://zaguan.unizar.es/record/135319/files/texto_completo.jpg?subformat=icon$$xicon$$yVersión publicada
000135319 909CO $$ooai:zaguan.unizar.es:135319$$particulos$$pdriver
000135319 951__ $$a2024-05-22-10:17:07
000135319 980__ $$aARTICLE