000135814 001__ 135814
000135814 005__ 20241220120715.0
000135814 0247_ $$2doi$$a10.1080/10447318.2023.2241609
000135814 0248_ $$2sideral$$a134916
000135814 037__ $$aART-2023-134916
000135814 041__ $$aeng
000135814 100__ $$aSala, Aritz
000135814 245__ $$aAccessibility design issues beyond the standards of government e-services for people with low vision
000135814 260__ $$c2023
000135814 5203_ $$aGovernments have been investing considerable resources into making their services to citizens available through the Internet. However, people face barriers when accessing these e-services. Barriers affect people with disabilities to a greater extent. Taking into account the accessibility-in-use in addition to the required standards while designing these services would mitigate some of these issues. In this work, five e-services from the Spanish government were selected from among the most used ones and tested with fifteen participants, of whom ten participants belong to the group of people with low vision. Different qualitative and quantitative measures were analyzed to determine whether participants with low vision had more difficulties performing the tasks and to identify the design issues required to achieve improvement. The results highlighted some issues to be incorporated into the complexity and cognitive accessibility evaluations of e-services to anticipate difficulties (e.g., error prompting/prevention mechanisms). In addition, contributions to existing accessibility standards are proposed to be considered in the design of the e-services.
000135814 536__ $$9info:eu-repo/grantAgreement/ES/MICINN/PID2020-116527RB-I0
000135814 540__ $$9info:eu-repo/semantics/openAccess$$aby-nc-nd$$uhttp://creativecommons.org/licenses/by-nc-nd/3.0/es/
000135814 592__ $$a1.025$$b2023
000135814 590__ $$a3.4$$b2023
000135814 591__ $$aERGONOMICS$$b5 / 24 = 0.208$$c2023$$dQ1$$eT1
000135814 593__ $$aComputer Science Applications$$c2023$$dQ1
000135814 591__ $$aCOMPUTER SCIENCE, CYBERNETICS$$b9 / 32 = 0.281$$c2023$$dQ2$$eT1
000135814 593__ $$aHuman Factors and Ergonomics$$c2023$$dQ1
000135814 593__ $$aHuman-Computer Interaction$$c2023$$dQ2
000135814 594__ $$a9.0$$b2023
000135814 655_4 $$ainfo:eu-repo/semantics/article$$vinfo:eu-repo/semantics/publishedVersion
000135814 700__ $$aArrue, Myriam
000135814 700__ $$aPérez, J. Eduardo
000135814 700__ $$0(orcid)0000-0002-0235-3104$$aEspín-Tello, Sandra M.$$uUniversidad de Zaragoza
000135814 700__ $$aMoreno, Lourdes
000135814 7102_ $$11006$$2413$$aUniversidad de Zaragoza$$bDpto. Fisiatría y Enfermería$$cÁrea Fisioterapia
000135814 773__ $$g40, 19 (2023), 5827-5844$$pInt. j. hum.-comput. interact.$$tINTERNATIONAL JOURNAL OF HUMAN-COMPUTER INTERACTION$$x1044-7318
000135814 8564_ $$s2285979$$uhttps://zaguan.unizar.es/record/135814/files/texto_completo.pdf$$yVersión publicada$$zinfo:eu-repo/date/embargoEnd/2024-08-06
000135814 8564_ $$s1026372$$uhttps://zaguan.unizar.es/record/135814/files/texto_completo.jpg?subformat=icon$$xicon$$yVersión publicada$$zinfo:eu-repo/date/embargoEnd/2024-08-06
000135814 909CO $$ooai:zaguan.unizar.es:135814$$particulos$$pdriver
000135814 951__ $$a2024-12-20-12:05:30
000135814 980__ $$aARTICLE