000145270 001__ 145270 000145270 005__ 20250908131435.0 000145270 0247_ $$2doi$$a10.1108/IJPSM-01-2024-0003 000145270 0248_ $$2sideral$$a140082 000145270 037__ $$aART-2024-140082 000145270 041__ $$aeng 000145270 100__ $$aCosta, Marine Mateus 000145270 245__ $$aTeleworking and work-family balance in public educational institutions 000145270 260__ $$c2024 000145270 5060_ $$aAccess copy available to the general public$$fUnrestricted 000145270 5203_ $$aPurpose. This article aims to investigate teleworking in public institutions, specifically focussing on the perspectives of technical-administrative employees at a Brazilian federal educational institution. Design/methodology/approach The research methodology involved the use of guided semi-structured interviews with public servants. The analysis applied a prior set of categories derived from the advantages and disadvantages of teleworking, as well as the favourable and unfavourable aspects of the interaction between teleworking and family relationships. Findings The findings reveal a range of benefits associated with teleworking, primarily an improved quality of life for workers. However, the study also identified significant challenges, including excessive workload, social isolation and difficulties in separating personal and professional life, corroborating with previous studies. Research limitations/implications It is crucial to note that the majority of participants in the study have children or dependants, which could potentially influence their teleworking strategies and experiences. This demographic factor may play a significant role in how participants navigate their work-from-home routines and manage their responsibilities, especially during the COVID-19 pandemic. Practical implications Working from home presents two sides of the same coin according to the vision of those involved in this type of work. Public organisations should know in depth the challenges faced by their workers to prioritise planning that monitors their workforce and achieve success with teleworking. Originality/value The insights from this study provide valuable guidance for the development of evidence-based teleworking policies and practices in public educational institutions. 000145270 540__ $$9info:eu-repo/semantics/openAccess$$aby-nc$$uhttp://creativecommons.org/licenses/by-nc/3.0/es/ 000145270 592__ $$a0.646$$b2024 000145270 593__ $$aPolitical Science and International Relations$$c2024$$dQ1 000145270 593__ $$aPublic Administration$$c2024$$dQ2 000145270 593__ $$aGeography, Planning and Development$$c2024$$dQ2 000145270 593__ $$aManagement, Monitoring, Policy and Law$$c2024$$dQ2 000145270 655_4 $$ainfo:eu-repo/semantics/article$$vinfo:eu-repo/semantics/acceptedVersion 000145270 700__ $$aAlves Filho, Antônio 000145270 700__ $$0(orcid)0000-0002-8006-6362$$aPessoa-de-Oliveira, Ana Katarina$$uUniversidad de Zaragoza 000145270 7102_ $$14012$$2650$$aUniversidad de Zaragoza$$bDpto. Direcc.Organiza.Empresas$$cÁrea Organización de Empresas 000145270 773__ $$g37, 7 (2024), 880-895$$pInt. j. public sect. manag.$$tINTERNATIONAL JOURNAL OF PUBLIC SECTOR MANAGEMENT$$x0951-3558 000145270 8564_ $$s393047$$uhttps://zaguan.unizar.es/record/145270/files/texto_completo.pdf$$yPostprint 000145270 8564_ $$s2293295$$uhttps://zaguan.unizar.es/record/145270/files/texto_completo.jpg?subformat=icon$$xicon$$yPostprint 000145270 909CO $$ooai:zaguan.unizar.es:145270$$particulos$$pdriver 000145270 951__ $$a2025-09-08-12:57:20 000145270 980__ $$aARTICLE