000148924 001__ 148924
000148924 005__ 20250123152145.0
000148924 0247_ $$2doi$$a10.1177/09520767231170298
000148924 0248_ $$2sideral$$a133737
000148924 037__ $$aART-2023-133737
000148924 041__ $$aeng
000148924 100__ $$aCallens, Ch.
000148924 245__ $$aHow service users envision their engagement in processes of collaborative innovation: A Q-methodological study on user involvement in eHealth collaborations
000148924 260__ $$c2023
000148924 5203_ $$aInvolving users in innovating public services is an increasingly common, but challenging practice, as users often have different viewpoints on their own role in the process. Particularly in complex innovation arrangements such as public-private collaborations, governments and service innovators need to be aware of users’ perceptions of their involvement to maximally exploit the advantages of including them. This article theorizes and tests four different roles of user-provider interaction on co-innovation processes: users as (1) legitimators, (2) customers, (3) partners, and (4) self-organizers. These theoretical roles are tested through Q-methodology on service users in 19 public-private eHealth collaborations from five European countries. Our findings suggest the existence of three hybrid empirical profiles of user involvement: (1) users as ‘service consultants’, (2) users as ‘co-designers’, and (3) users as ‘hands-off supporters’. The discovery of these profiles suggests the existence of different viewpoints on user involvement, which can influence the expectations and behavior of the users in innovation processes.
000148924 540__ $$9info:eu-repo/semantics/closedAccess$$aAll rights reserved$$uhttp://www.europeana.eu/rights/rr-f/
000148924 590__ $$a2.9$$b2023
000148924 591__ $$aPUBLIC ADMINISTRATION$$b22 / 91 = 0.242$$c2023$$dQ1$$eT1
000148924 592__ $$a1.154$$b2023
000148924 593__ $$aSociology and Political Science$$c2023$$dQ1
000148924 593__ $$aPublic Administration$$c2023$$dQ1
000148924 594__ $$a11.3$$b2023
000148924 655_4 $$ainfo:eu-repo/semantics/article$$vinfo:eu-repo/semantics/acceptedVersion
000148924 700__ $$aVerhoest, K.
000148924 700__ $$aKlijn, E. H.
000148924 700__ $$aNõmmik, S.
000148924 700__ $$0(orcid)0000-0002-9416-2224$$aPina, Vicente$$uUniversidad de Zaragoza
000148924 700__ $$aBrogaard, L.
000148924 7102_ $$14002$$2230$$aUniversidad de Zaragoza$$bDpto. Contabilidad y Finanzas$$cÁrea Economía Finan. y Contab.
000148924 773__ $$pPublic policy adm.$$tPublic Policy and Administration$$x0952-0767
000148924 8564_ $$s305964$$uhttps://zaguan.unizar.es/record/148924/files/texto_completo.pdf$$yPostprint
000148924 8564_ $$s1409005$$uhttps://zaguan.unizar.es/record/148924/files/texto_completo.jpg?subformat=icon$$xicon$$yPostprint
000148924 909CO $$ooai:zaguan.unizar.es:148924$$particulos$$pdriver
000148924 951__ $$a2025-01-23-14:47:11
000148924 980__ $$aARTICLE