000150302 001__ 150302
000150302 005__ 20250203110924.0
000150302 0247_ $$2doi$$a10.1111/j.1365-2702.2012.04255.x
000150302 0248_ $$2sideral$$a75676
000150302 037__ $$aART-2013-75676
000150302 041__ $$aeng
000150302 100__ $$0(orcid)0000-0002-3723-0673$$aGascón, Santiago$$uUniversidad de Zaragoza
000150302 245__ $$aThe role of aggressions suffered by Healthcare workers as predictors of burnout
000150302 260__ $$c2013
000150302 5203_ $$aAIMS AND OBJECTIVES: To examine the prevalence of aggression against healthcare professionals and to determine the possible impact that violent episodes have on healthcare professionals in terms of loss of enthusiasm and involvement towards work. The objective was to analyse the percentage of occupational assault against professionals' aggression in different types of healthcare services, differentiating between physical and verbal aggression as a possible variable in detecting burnout in doctors and nursing professionals.
BACKGROUND: Leiter and Maslach have explored a double process model of burnout not only based on exhaustion by overload, but also based on personal and organisational value conflicts (community, rewards or values). Moreover, Whittington has obtained conclusive results about the possible relationship between violence and burnout in mental health nurses.
DESIGN:A retrospective study was performed in three hospitals and 22 primary care centres in Spain (n = 1·826).
METHODS: Through different questionnaires, we have explored the relationship between aggression suffered by healthcare workers and burnout.
RESULTS: Eleven percent of respondents had been physically assaulted on at least one occasion, whilst 34·4% had suffered threats and intimidation on at least one occasion and 36·6% had been subjected to insults. Both forms of violence, physical and non-physical aggression, showed significant correlations with symptoms of burnout (emotional exhaustion, depersonalisation and inefficacy).
CONCLUSIONS: The survey showed evidence of a double process: (1) by which excess workload helps predict burnout, and (2) by which a mismatch in the congruence of values, or interpersonal conflict, contributes in a meaningful way to each of the dimensions of burnout, adding overhead to the process of exhaustion-cynicism-lack of realisation. Relevance to clinical practice. Studies indicate that health professionals are some of the most exposed to disorders steaming from psychosocial risks and a high comorbidity: anxiety, depression, etc. There is a clear need for accurate instruments of evaluation to detect not only the burnout but also the areas that cause it. Professional exhaustion caused by aggression or other factors can reflect a deterioration in the healthcare relationship.
000150302 536__ $$9info:eu-repo/grantAgreement/ES/DGA/B44
000150302 540__ $$9info:eu-repo/semantics/closedAccess$$aAll rights reserved$$uhttp://www.europeana.eu/rights/rr-f/
000150302 590__ $$a1.233$$b2013
000150302 591__ $$aNURSING$$b28 / 105 = 0.267$$c2013$$dQ2$$eT1
000150302 591__ $$aNURSING$$b32 / 107 = 0.299$$c2013$$dQ2$$eT1
000150302 655_4 $$ainfo:eu-repo/semantics/article$$vinfo:eu-repo/semantics/publishedVersion
000150302 700__ $$aP. Leiter, Michael
000150302 700__ $$aAndrés, Eva
000150302 700__ $$aSanted, Miguel A.
000150302 700__ $$aPereira, Joao P.
000150302 700__ $$aCunha, María J.
000150302 700__ $$0(orcid)0000-0002-7901-6931$$aAlbesa, Agustín
000150302 700__ $$0(orcid)0000-0001-5677-1662$$aMontero Marín, Jesús
000150302 700__ $$0(orcid)0000-0002-3797-4218$$aGarcía Campayo, Javier$$uUniversidad de Zaragoza
000150302 700__ $$0(orcid)0000-0001-6469-9189$$aMartínez Jarreta, Begoña$$uUniversidad de Zaragoza
000150302 7102_ $$11007$$2745$$aUniversidad de Zaragoza$$bDpto. Medicina, Psiqu. y Derm.$$cArea Psiquiatría
000150302 7102_ $$11000$$2613$$aUniversidad de Zaragoza$$bDpto. Anat.Pat.Med.Leg.For.To.$$cArea Medicina Legal y Forense
000150302 7102_ $$14009$$2680$$aUniversidad de Zaragoza$$bDpto. Psicología y Sociología$$cÁrea Person.Eval.Trat.Psicoló.
000150302 773__ $$g22, 21-22 (2013), 3120-3129$$pJ. clin. nurs.$$tJOURNAL OF CLINICAL NURSING$$x0962-1067
000150302 8564_ $$s163696$$uhttps://zaguan.unizar.es/record/150302/files/texto_completo.pdf$$yVersión publicada
000150302 8564_ $$s2629245$$uhttps://zaguan.unizar.es/record/150302/files/texto_completo.jpg?subformat=icon$$xicon$$yVersión publicada
000150302 909CO $$ooai:zaguan.unizar.es:150302$$particulos$$pdriver
000150302 951__ $$a2025-02-03-10:49:10
000150302 980__ $$aARTICLE