000161057 001__ 161057
000161057 005__ 20251017144605.0
000161057 0247_ $$2doi$$a10.3390/admsci15050169
000161057 0248_ $$2sideral$$a144232
000161057 037__ $$aART-2025-144232
000161057 041__ $$aeng
000161057 100__ $$aCerdá-Mansilla, Elena
000161057 245__ $$aUser Experience Dimensions in Digital Peer-to-Peer Platforms: A Grounded Theory Study of Airbnb Online Experiences
000161057 260__ $$c2025
000161057 5060_ $$aAccess copy available to the general public$$fUnrestricted
000161057 5203_ $$aThe current context underscores the growing importance of online formats, prompting managers to focus on creating positive online experiences. This qualitative study examines seven types of online Airbnb experiences using a grounded theory approach and data triangulation. Our findings extend the six-dimensional brand experience scale, including sensory, affective, behavioral, and intellectual, as well as the additions of interactive and social dimensions, by identifying three new dimensions in Airbnb’s online experiences: mystical, spatio-temporal, and physical. The results suggest that, while these dimensions are present across different types of positive online Airbnb experiences, there are variations depending on the type of experience. Certain experiences, such as entertainment-focused ones, may ensure higher satisfaction and engagement by incorporating a broader range of these dimensions.
000161057 536__ $$9info:eu-repo/grantAgreement/EUR/AEI/TED2021-129513B-C22$$9info:eu-repo/grantAgreement/ES/MICINN/PID2023-147414OB-I00
000161057 540__ $$9info:eu-repo/semantics/openAccess$$aby$$uhttps://creativecommons.org/licenses/by/4.0/deed.es
000161057 655_4 $$ainfo:eu-repo/semantics/article$$vinfo:eu-repo/semantics/publishedVersion
000161057 700__ $$0(orcid)0000-0002-0100-1449$$aLozano-Blasco, Raquel$$uUniversidad de Zaragoza
000161057 700__ $$aRubio, Natalia
000161057 7102_ $$14009$$2735$$aUniversidad de Zaragoza$$bDpto. Psicología y Sociología$$cÁrea Psicolog.Evolut.Educac
000161057 773__ $$g15, 5 (2025), 169 [27 pp.]$$pAdm. sci.$$tAdministrative Sciences$$x2076-3387
000161057 8564_ $$s857351$$uhttps://zaguan.unizar.es/record/161057/files/texto_completo.pdf$$yVersión publicada
000161057 8564_ $$s2580173$$uhttps://zaguan.unizar.es/record/161057/files/texto_completo.jpg?subformat=icon$$xicon$$yVersión publicada
000161057 909CO $$ooai:zaguan.unizar.es:161057$$particulos$$pdriver
000161057 951__ $$a2025-10-17-14:15:02
000161057 980__ $$aARTICLE