000164463 001__ 164463 000164463 005__ 20251203145551.0 000164463 037__ $$aTAZ-TFM-2020-084 000164463 041__ $$aspa 000164463 1001_ $$aRodríguez García, Jose Antonio 000164463 24200 $$aQuality Management in the Program Offices of DGAM 000164463 24500 $$aGestión de Calidad en las Oficinas de Programa de la DGAM 000164463 260__ $$aZaragoza$$bUniversidad de Zaragoza$$c2020 000164463 506__ $$aby-nc-sa$$bCreative Commons$$c3.0$$uhttp://creativecommons.org/licenses/by-nc-sa/3.0/ 000164463 520__ $$aThe scope of this TFM (Trabajo Fin de Máster) is focused on the centralized acquisition process of Defense Systems carried out by Directorate-General for Armament and Material (DGAM) of the Spanish Ministry of Defence. <br />Within the management of the projects undertaken by the Subdirectorate General of Programs, it has been identified that the Quality Management of them rests almost entirely on the process of Government Quality Assurance carried out by the Subdirectorate General of Inspection, Regulation and Industrial Strategy of Defense (SDG INREID), through their Government Quality Assurance Representatives (GQAR). However, comprehensive quality management is lacking throughout the scope of the project, especially in the early stages, during the process of defining the procurement strategy. It is the Programme Office that maintains this overall vision of the project and should assume that role.<br />That is why the main objectives of this TFM are, in one hand, to establish the project quality management processes and the proper tools that the Programme Offices should undertake and, in the other hand, to assess the organizational changes that would entail the assumption of these new responsibilities.<br />The methodology used has been based on the bibliographic review of different sources of information and the application of strategic techniques and tools for the evaluation of organizational changes.<br />The most relevant results obtained from the study are the assumption of project quality management by the Programme Offices, as an indispensable task; the adoption of a systematic and quality techniques based on PMBOK® (Project Management Body of Knowledge) and the NATO standard AQAP 2020 (Project Manager’s Guide to Quality Assurance Insight, Oversight and Intervention in the Acquisition Process); and the modification of the organization of the Program Offices, creating an area of Engineering and Quality with the incorporation of specialized resources in Quality<br /><br /> 000164463 521__ $$aMáster Universitario en Dirección y Gestión de Adquisiciones de Sistemas para la Defensa 000164463 540__ $$aDerechos regulados por licencia Creative Commons 000164463 700__ $$aTorralba Gracia, Marta (Director académico)$$edir. 000164463 7102_ $$aUniversidad de Zaragoza$$b $$c 000164463 8560_ $$f753927@unizar.es 000164463 8564_ $$s2842558$$uhttps://zaguan.unizar.es/record/164463/files/TAZ-TFM-2020-084.pdf$$yMemoria (spa) 000164463 909CO $$ooai:zaguan.unizar.es:164463$$pdriver$$ptrabajos-fin-master$$ptfg-tfm-cud 000164463 950__ $$a 000164463 951__ $$adeposita:2025-12-03 000164463 980__ $$aTAZ$$bTFM$$cCUD 000164463 999__ $$a20200529170138.CREATION_DATE