Resumen: Direct determinations of the isothermal entropy increment, -¿ST , in the Heusler alloy Ni50CoMn36Sn13 on demagnetization gave positive values, corresponding to a normal magnetocaloric effect. These values contradict the results derived from heat-capacity measurements and also previous results obtained from magnetization measurements, which indicated an inverse magnetocaloric effect, but showing different values depending on the technique employed. The puzzle is solved, and the apparent incompatibilities are quantitatively explained considering the hysteresis, the width of the martensitic transition and the detailed protocol followed to obtain each datum. The results show that these factors should be analyzed in detail when dealing with Heusler alloys. Idioma: Inglés DOI: 10.3390/e17031236 Año: 2015 Publicado en: ENTROPY 17, 3 (2015), 1236-1252 ISSN: 1099-4300 Factor impacto JCR: 1.743 (2015) Categ. JCR: PHYSICS, MULTIDISCIPLINARY rank: 25 / 79 = 0.316 (2015) - Q2 - T1 Factor impacto SCIMAGO: 0.551 - Physics and Astronomy (miscellaneous) (Q2)