61888 20200221144301.0 doi 10.4067/S0718-915X2016000200003 sideral 100518 ART-2016-100518 eng (orcid)0000-0002-4540-4952 García Bernal, Javier Universidad de Zaragoza Determinants in the adoption of total quality management (tqm) in the construction sector: a management perspective 2016 Access copy available to the general public Unrestricted Although the empirical evidence shows the existence of a positive relationship between the adoption of TQM and an improvement in corporate performance, its dissemination is heterogeneous among companies in the construction sector. The main objective of this paper focuses on identifying the relevant factors that drive executives of construction companies to adopt TQM. Specifically, it analyzes the extent to which company managers’ expectations of the impact of TQM on their business performance determine whether they will adopt TQM or not. The results show that expectations concerning financial improvement, environmental issues, and the satisfaction of customers and employees drive company managers in the construction sector to adopt TQM. info:eu-repo/semantics/openAccess by-nc http://creativecommons.org/licenses/by-nc/3.0/es/ 0.358 2016 ENGINEERING, CIVIL 107 / 125 = 0.856 2016 Q4 T3 CONSTRUCTION & BUILDING TECHNOLOGY 55 / 61 = 0.902 2016 Q4 T3 0.233 2016 Civil and Structural Engineering 2016 Q3 Building and Construction 2016 Q3 info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion (orcid)0000-0002-5142-0270 García Casarejos, María Nieves Universidad de Zaragoza 4012 650 Universidad de Zaragoza Dpto. Direcc.Organiza.Empresas Área Organización de Empresas 15, 2 (2016), 28-36 Revista de la Construccion Revista de la Construccion 0717-7925 408080 http://zaguan.unizar.es/record/61888/files/texto_completo.pdf Versión publicada 98409 http://zaguan.unizar.es/record/61888/files/texto_completo.jpg?subformat=icon icon Versión publicada oai:zaguan.unizar.es:61888 articulos driver 2020-02-21-13:32:36 ARTICLE