Communication as an element of knowledge for the company's human resources

Bernués Oliván, J. (Universidad de Zaragoza)

Resumen: Internal communication systems have been present in companies with the aim of solving the need for information of the work team. Is necessary to analyse the already extended knowledge on the different communication strategies including the new technologies in the business environment and the methods and tools used in the internal communication, taking into consideration the factors affecting both the nature of the transmitters or receivers and the message sent. This paper highlights results of research focused in how internal communication takes place in companies offered (SME''s). It is a diachronic study from the perspective of analyzing the content, set specific aspects related to the entry of new technologies in the field of business communication and how technology developments change the way of understanding the sending of information in the work environment to comprehend the methods used by companies to perform this communication as well as influence do the new technologies exert on the internal communication policies in the 21st century. An efficient communication generates some advantages for the company and its employees within the field of work organisation. It expands and improves the relationships between employees and fosters the flow of information necessary to maintain productivity.

Idioma: Inglés

DOI: 10.1016/j.sbspro.2017.02.241

Año: 2017

Publicado en: Procedia: social & behavioral sciences 237 (2017), 1533-1536
ISSN: 1877-0428

Tipo y forma: Article (Published version)

Área (Departamento): Área Organización de Empresas (Dpto. Direcc.Organiza.Empresas)