Repositorio Institucional de Documentos

@article{Gao:97083,
      author        = "Gao, L. (Xuehui) and Melero-Polo, I. and Sese, FJ.",
      title         = "{Customer equity drivers, customer experience quality, and
                       customer profitability in banking services: the moderating
                       role of social influence}",
      year          = "2020",
}