000097235 001__ 97235
000097235 005__ 20230622083312.0
000097235 0247_ $$2doi$$a10.3390/healthcare8030235
000097235 0248_ $$2sideral$$a120936
000097235 037__ $$aART-2020-120936
000097235 041__ $$aeng
000097235 100__ $$aCoronado-Vazquez, V.
000097235 245__ $$aMental Health Patients' Expectations about the Non-Medical Care They Receive in Primary Care: A Cross-Sectional Descriptive Study
000097235 260__ $$c2020
000097235 5060_ $$aAccess copy available to the general public$$fUnrestricted
000097235 5203_ $$aA health system's responsiveness is the result of patient expectations for the non-medical care they receive. The objective of this study was to assess mental patients' responsiveness to the health system in primary care, as related to the domains of dignity, autonomy, confidentiality, and communication. Data were collected from 215 people over the age of 18 with mental disorders, using the Multi-Country Survey Study (MCSS) developed by the World Health Organization. Of them, 95% reported a good experience regarding the dignity, confidentiality, communication, and autonomy domains. Regarding responsiveness, patients valued the dignity domain as the most important one (25.1%). Among the patients who experienced poor confidentiality, five out of seven earned less than 900 euros per month (X-2 = 10.8, p = 0.004). Among those who experienced good autonomy, 85 out of 156 belonged to the working social class (90.4%), and among those who valued it as poor (16.1%), the highest proportion was for middle class people (X-2 = 13.1, p = 0.028). The two students and 87.5% of retirees experienced this dimension as good, and most patients who valued it as poor were unemployed (43.5%) (X-2 = 13.0, p = 0.011). Patients with a household income higher than 900 euros more frequently valued responsiveness as good, regarding those domains related to communication, with OR = 3.84, 95% CI = 1.05-14.09, and confidentiality, with OR = 10.48, 95% CI = 1.94-56.59. To conclude, as regards responsiveness in primary care, the dignity domain always obtained the best scores by people with mental disorders. Low economic income is related to a poor assessment of confidentiality. Working class patients, students, and retirees value autonomy as good.
000097235 536__ $$9info:eu-repo/grantAgreement/ES/MCIU-ISCIII/PI17-02274
000097235 540__ $$9info:eu-repo/semantics/openAccess$$aby$$uhttp://creativecommons.org/licenses/by/3.0/es/
000097235 590__ $$a2.645$$b2020
000097235 591__ $$aHEALTH POLICY & SERVICES$$b40 / 88 = 0.455$$c2020$$dQ2$$eT2
000097235 655_4 $$ainfo:eu-repo/semantics/article$$vinfo:eu-repo/semantics/publishedVersion
000097235 700__ $$aMuseros-Sos, D.
000097235 700__ $$0(orcid)0000-0001-6565-9699$$aOlivan-Blazquez, B.$$uUniversidad de Zaragoza
000097235 700__ $$0(orcid)0000-0002-5494-6550$$aMagallon-Botaya, R.$$uUniversidad de Zaragoza
000097235 700__ $$aGomez-Salgado, J.
000097235 700__ $$0(orcid)0000-0001-8756-114X$$aSanchez-Calavera, M.A.$$uUniversidad de Zaragoza
000097235 700__ $$0(orcid)0000-0001-9887-2250$$aMasluk, B.$$uUniversidad de Zaragoza
000097235 700__ $$aGil-de-Gomez, M.J.
000097235 700__ $$aRodriguez-Eguizabal, E.
000097235 7102_ $$14009$$2740$$aUniversidad de Zaragoza$$bDpto. Psicología y Sociología$$cÁrea Psicología Social
000097235 7102_ $$11007$$2610$$aUniversidad de Zaragoza$$bDpto. Medicina, Psiqu. y Derm.$$cArea Medicina
000097235 7102_ $$14009$$2735$$aUniversidad de Zaragoza$$bDpto. Psicología y Sociología$$cÁrea Psicolog.Evolut.Educac
000097235 773__ $$g8, 3 (2020), 235 [9 pp]$$pHealthcare (Basel)$$tHealthcare (Switzerland)$$x2227-9032
000097235 8564_ $$s205320$$uhttps://zaguan.unizar.es/record/97235/files/texto_completo.pdf$$yVersión publicada
000097235 8564_ $$s499473$$uhttps://zaguan.unizar.es/record/97235/files/texto_completo.jpg?subformat=icon$$xicon$$yVersión publicada
000097235 909CO $$ooai:zaguan.unizar.es:97235$$particulos$$pdriver
000097235 951__ $$a2023-06-21-15:00:22
000097235 980__ $$aARTICLE