Estadisticas : Winning your customers’ minds and hearts: Disentangling the effects of lock-in and affective customer experience on retention

Gao, Lily
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651 ( Estados Unidos de América )

92 ( Singapur )

76 ( Reino Unido )

57 ( Hong kong )

31 ( Rusia )

22 ( Irlanda )

20 ( Alemania )

17 ( España )

16 ( Letonia )

11 ( Brasil )

8 ( Austria )

7 ( China )

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2 ( Finlandia )

2 ( India )

1 ( Bangladesh )

1 ( Bulgaria )

1 ( Países Bajos )

1 ( Serbia )

1 ( Polonia )

1 ( Canadá )

1 ( Italia )

1 ( Vietnam )

1 ( Argentina )

1 ( Isla de Man )

1 ( Azerbaiyán )

1 ( Ucrania )

1 ( México )

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