Family involvement and the impact of information and communication technology on performance

Gargallo Castel, A. F. (Universidad de Zaragoza) ; Galve Górriz, C. (Universidad de Zaragoza)

Resumen: Practical implications: Family firms should understand the opportunities that family involvement offers regarding ICT impact on performance, and exploit this moderating effect to achieve competitive advantages. Purpose: The purpose of this paper is to explore the moderated effect of family involvement on the relationship between information and communication technology (ICT) and firm performance. Design/methodology/approach: According to agency and transaction cost theories, distinctive family business characteristics provide a unique context that favours a more efficient use of ICT. The authors perform a multivariate analysis that includes the moderating effect of family involvement and considers the possible endogeneity of the ICT variable. Findings: The results, using a large panel of Spanish manufacturing firms, confirm the importance of family involvement for explaining differences in terms of the impact of this technology in family and non-family businesses. The relationship between ICT and performance is stronger for family firms than for non-family firms. Research implications: The paper provides new evidence for the academic literature on ICT impact and family firms. It corroborates the importance of using an organizational perspective to explain differences in the effect of ICT on performance. Originality/value: No previous studies deal with the impact of family involvement on ICT-performance analysis. This study fills this gap and increases the understanding of how family business involvement moderates the ICT-performance relationship.

Idioma: Inglés

DOI: 10.1108/ARLA-08-2015-0214

Año: 2017

Publicado en: Academia-Revista Latinoamericana de Administracion 30, 1 (2017), 23-39
ISSN: 1012-8255

Factor impacto JCR: 0.617 (2017)

Categ. JCR: MANAGEMENT rank: 200 / 209 = 0.957 (2017) - Q4 - T3
Categ. JCR: BUSINESS rank: 130 / 140 = 0.929 (2017) - Q4 - T3

Factor impacto SCIMAGO: 0.178 - Business and International Management (Q3) - Economics, Econometrics and Finance (miscellaneous) (Q3) - Strategy and Management (Q3) - Public Administration (Q4) - Education (Q4)

Tipo y forma: Artículo (Versión definitiva)

Área (Departamento): Área Organización de Empresas (Dpto. Direcc.Organiza.Empresas)