Determinants in the adoption of total quality management (tqm) in the construction sector: a management perspective
García Bernal, Javier (Universidad de Zaragoza) ; García Casarejos, María Nieves (Universidad de Zaragoza)
Resumen: Although the empirical evidence shows the existence of a positive relationship between the adoption of TQM and an improvement in corporate performance, its dissemination is heterogeneous among companies in the construction sector. The main objective of this paper focuses on identifying the relevant factors that drive executives of construction companies to adopt TQM. Specifically, it analyzes the extent to which company managers’ expectations of the impact of TQM on their business performance determine whether they will adopt TQM or not. The results show that expectations concerning financial improvement, environmental issues, and the satisfaction of customers and employees drive company managers in the construction sector to adopt TQM.
Idioma: Inglés
DOI: 10.4067/S0718-915X2016000200003
Año: 2016
Publicado en: Revista de la Construccion 15, 2 (2016), 28-36
ISSN: 0717-7925
Factor impacto JCR: 0.358 (2016)
Categ. JCR: ENGINEERING, CIVIL rank: 107 / 125 = 0.856 (2016) - Q4 - T3
Categ. JCR: CONSTRUCTION & BUILDING TECHNOLOGY rank: 55 / 61 = 0.902 (2016) - Q4 - T3
Factor impacto SCIMAGO: 0.233 - Civil and Structural Engineering (Q3) - Building and Construction (Q3)
Tipo y forma: Article (Published version)
Área (Departamento): Área Organización de Empresas (Dpto. Direcc.Organiza.Empresas)
You must give appropriate credit, provide a link to the license, and indicate if changes were made. You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use. You may not use the material for commercial purposes.
Exportado de SIDERAL (2020-02-21-13:32:36)
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Idioma: Inglés
DOI: 10.4067/S0718-915X2016000200003
Año: 2016
Publicado en: Revista de la Construccion 15, 2 (2016), 28-36
ISSN: 0717-7925
Factor impacto JCR: 0.358 (2016)
Categ. JCR: ENGINEERING, CIVIL rank: 107 / 125 = 0.856 (2016) - Q4 - T3
Categ. JCR: CONSTRUCTION & BUILDING TECHNOLOGY rank: 55 / 61 = 0.902 (2016) - Q4 - T3
Factor impacto SCIMAGO: 0.233 - Civil and Structural Engineering (Q3) - Building and Construction (Q3)
Tipo y forma: Article (Published version)
Área (Departamento): Área Organización de Empresas (Dpto. Direcc.Organiza.Empresas)
You must give appropriate credit, provide a link to the license, and indicate if changes were made. You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use. You may not use the material for commercial purposes. Exportado de SIDERAL (2020-02-21-13:32:36)
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Record created 2017-07-25, last modified 2020-02-21