A taxonomy for key performance indicators management

Domínguez, E. (Universidad de Zaragoza) ; Pérez, B. ; Rubio, Á.L. ; Zapata, M.A. (Universidad de Zaragoza)

Resumen: In recent years, research on Key Performance Indicators (KPIs) management has grown exponentially, giving rise to a multitude of heterogeneous approaches addressing any aspect concerning it. In this paper, we plot the landscape of published works related with KPIs management, organizing and synthesizing them by means of a unified taxonomy that encompasses the aspects considered by other proposals, and it captures the overall characteristics of KPIs. Since most of the literature centers on the definition of KPIs, we mainly focus on such an aspect of KPIs management. Our work is intended to provide remarkable benefits such as enhancing the understanding of KPIs management, or helping users decide about the most suitable solution for their requirements.

Idioma: Inglés

DOI: 10.1016/j.csi.2018.12.001

Año: 2019

Publicado en: COMPUTER STANDARDS & INTERFACES 64 (2019), 24-40
ISSN: 0920-5489

Factor impacto JCR: 2.809 (2019)

Categ. JCR: COMPUTER SCIENCE, SOFTWARE ENGINEERING rank: 25 / 108 = 0.231 (2019) - Q1 - T1
Categ. JCR: COMPUTER SCIENCE, HARDWARE & ARCHITECTURE rank: 16 / 53 = 0.302 (2019) - Q2 - T1

Factor impacto SCIMAGO: 0.662 - Hardware and Architecture (Q1) - Law (Q1) - Software (Q2)

Financiación: info:eu-repo/grantAgreement/ES/MINECO/EDU2016-79838-P

Tipo y forma: Article (PostPrint)

Área (Departamento): Área Ciencia Comput.Intelig.Ar (Dpto. Informát.Ingenie.Sistms.)